Privacy, Terms & Conditions

“Privacy, Terms and Conditions”

Privacy: We keep your personal information private and secure. When you make a purchase from Log Cabin Crafts, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your orders.

Payments- We accept payments with Stripe and PayPal for credit card processing as a form of payment. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file.

Returns and exchanges- We gladly accept returns within 30 days after it was received. Shipping fees are not refundable for exchanges or if you decide you no longer want the item. Damaged items must be reported to us – within 48 hours after it has been received. Also if you want to return an item for any reason please notify us before shipping it back.  Return fees and refunds or exchanges due to fulfillment errors made by us are refunded after the items come back to us. We carefully inspect each item while it is being packaged for damage and try our best to assure that orders leave here without issues.

Returns must be packaged in a manner that protects the products from damage. It is best to use the same packaging that the item was shipped in. If you are returning an item please make sure that it is insured so that you can get refunded if needed.

No returns are given on SALE or discontinued items unless there was an error by us or it arrived damaged.

Refunds for returns-

Refunds will be given for items that come back in the same condition received.

The shipping costs we paid to send it to you plus a possible 20% restocking fee is deduction from the refund.

The restocking fee applies if a special order was made. 

Shipping Policy: — Most orders will ship within 2 -3 business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Shipping Time: We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. We ship by USPS and FedEx.

Handcrafted work- Our hand made items are crafted one at a time. Please allow up to 7 days for shipping on certain items. We try our best to ship within 2-3 days.

Sales taxes- Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Log Cabin Crafts holds a presence. For international orders, you the shopper) are solely responsible for tax, duties or customs fees.

Typographical Errors- In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Log Cabin Crafts reserves the right to refuse or cancel any orders placed for products listed incorrect.

Links- This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Log Cabin Crafts is not responsible for the operation of, or content located on or throughout any such site.

Copyright and Trademark Notice- Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Log Cabin Crafts. Copyright © 2023 Log Cabin Crafts

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